Support
Questions, answered clearly
Find straightforward answers on materials and care, ordering, shipping destinations and payment methods. We keep the store ready for international currencies and shipping as it grows.
Shipping destinations
We ship within India first, in INR, to Indian addresses. Our store is set up to extend to international destinations and currencies as shipping options are confirmed.
Secure payments
Online payments are processed through Razorpay where compatible. Checkout is secure, and we never simulate or hold payment details ourselves.
Tracked fulfilment
Orders are dispatched through Shiprocket where compatible, and tracking details are shared once your parcel is on its way.
Some integrations need a separate setup before they go live. Razorpay and Shiprocket are connected where compatible, and any integration requiring separate setup is clearly marked for customers and store administrators.— Iridda Customer Care